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FAQs
Everything you need to know about Stellax.

Top Questions
Stellax offers premium perfume oils, Eau de Parfum (EDP), home fragrances including aroma diffusers and aroma oils, as well as lifestyle accessories.
Longevity depends on the fragrance and skin chemistry. Our perfume oils last 6-8+ hours, thanks to premium imported fragrance oils.
We usually process orders within 24 hours. Delivery typically takes 1–3 business days inside Dhaka and 2–5 business days outside Dhaka.
Currently we accept Cash on Delivery and bKash. We are working to introduce Nagad and major debit/credit cards.
If you receive a damaged, defective or incorrect item, contact us within 48 hours of delivery. We will gladly arrange a replacement. Due to hygiene reasons, opened fragrances cannot be returned unless there is a product issue.
Delivery charge within Dhaka is Tk 70 and outside Dhaka is Tk 120
Perfume oils are alcohol-free, skin-applied fragrances that offer excellent longevity with a softer scent trail. Eau de Parfum contains alcohol, projects more strongly and is ideal for those who prefer a traditional spray fragrance.
Use our Scent Quiz, browse by fragrance family or occasion, or contact us for personalized recommendations.
Our perfume oils are formulated with skin-friendly ingredients, but as with any fragrance, we recommend performing a patch test before regular use.
Orders can be modified or cancelled before they are dispatched. Contact our customer support as soon as possible after placing your order.
Yes, we deliver throughout Bangladesh using trusted courier partners.
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